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Anand Maru

  • Total activity 39
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Activity overview

Latest activity by Anand Maru
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    Anand Maru created an article,

    What happens if my drivers are offline during a delivery?

    The app will save their information while they are offline. Once they come online, that information will be pushed forward. Additionally, in the future the app will note when the driver has gone of...

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    Anand Maru created an article,

    How can FuelNOW help with my 3PL network?

    "We are the digital platform for the 3PL ecosystem – our vision is to be the space all parties find – connect – engage – and perform their role as bulk products need to be delivered.  And, when ask...

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    Anand Maru created an article,

    How do I register as a Carrier for the first time?

    Go to fuelnow.network and scroll down to "CREATE YOUR FUELNOW ACCOUNT". After filling in the appropriate fields, select "CREATE ACCOUNT" which will prompt an email verification to be sent. After ve...

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    Anand Maru created an article,

    How do I upload my fuel surcharge table/tables?

    After logging in as a carrier, click on your name in the upper right corner and select "Profile". From here, you can select "Rate Tables" from the left side of the portal, and then "Fuel Surcharge ...

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    Anand Maru created an article,

    Will my drivers be required to use the mobile app to complete orders?

    Yes. Drivers only have access to the app.

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    Anand Maru created an article,

    Can you connect to my dispatch system for this information?

    Yes! As of right now, this will require an integration cycle but we will eventually have something that is plug and play.

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    Anand Maru created an article,

    How will FuelNOW help me to get paid faster?

    Since the paperwork process has been streamlined we have shortened payment times to ten days from twenty.

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    Anand Maru created an article,

    Should I contact my Success Manager with support requests?

    Your success manager is always there to help you in any issue you have, however, please send your requests to help@fuelnownetwork.com, fuelnownetwork.zendesk.com, or call 1-833-FUELNOW. This way su...

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    Anand Maru created an article,

    How do I register if I drive for multiple carriers?

    As of right now, you can't register as a driver for multiple carriers. However, this will be implemented in a future update.

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    Anand Maru created an article,

    Who do I contact regarding invoice discrepancies?

    Please contact the company sending you the invoice so that they can review and resend the invoice. It may be something entered incorrectly in their freight table.