If you just attempted to make a change to an order, but instead of being able to make those changes you had to submit a request for changes. Don't be alarmed. Anytime an order has been dispatched to a carrier, it is necessary to ensure all parties are appropriately updated to evaluate if the changes requested are feasible. Once the requested changes have been reviewed, you will receive a notification letting you know if those requested changes were accepted or rejected.
Have more questions? Submit a request