My FuelNOW app is frozen and won’t let me do anything, how do I fix it?

When using a mobile device, apps you are interacting with can freeze at times.  If this circumstance happens when using the FuelNOW Driver Mobile App you can try this to address this:

  1. Locate the HOME button at the bottom of your mobile device and select it.
  2. The home button should bring you to multi-tasking page where you will see all your apps that are currently open on your device. Select CLEAR ALL which ultimately closes out other apps you currently have open simultaneously.
  3. Re-open the FuelNOW app.
  4. When re-opening the FuelNOW app it should have saved where you left off.
Have more questions? Submit a request


Please sign in to leave a comment.

Contact Us